FAQ

Allergens are substances that are usually harmless to most people, but can be sensitizing in some individuals. Very common in essential oils, they are also present in the natural component of perfumes. Arval products choose perfumes that are free of or have a low allergenic content and only use essential oils for an aromatherapy action in a few lines. It is possible to recognize the presence of any allergens from the list of ingredients, where, if present in the formula, they must be reported.

The gluten free claim in the cosmetics sector has a different value than that communicated in the food sector. Celiac disease is a permanent intolerance to gliadin, contained in gluten, a set of proteins contained in wheat, barley, rye, spelt and other minor cereals. It affects the intestinal mucosa, causing a reduction in the intestine's absorption capacity. Cosmetics therefore do not interfere with this intolerance and therefore Arval products do not boast the gluten-free claim.

Arval products do not include the use of parabens.

The formulation philosophy of Arval products excludes the use of silicones, which have been promptly replaced by alternative substances including natural oils and butters. In this way, silkiness and skin softness are guaranteed with a profile that is as sustainable as possible.

The formulation philosophy of Arval products excludes the use of sulphate surfactants in favour of more delicate cleansing substances. Arval cleansing products stand out for their high performance and appreciable delicacy.

Arval products are mainly distinguished by olfactory notes. The pleasantness of using resale products and professional treatments is an element of excellence that the brand wishes to guarantee. Cosmetics with refined textures and non-invasive fragrances make the daily beauty routine a memorable moment and invite you to take care of yourself. Some products are fragrance-free and others are characterized by 100% natural fragrances.

Nickel can be present in traces in cosmetics as a technically unavoidable impurity (for example, deriving from raw materials). There is no test that guarantees the total absence of nickel and this is the reason why Arval products have decided not to carry out the test.

The formulation philosophy of Arval products tries to avoid the use of alcohol which remains a raw material used only where strictly necessary for the effectiveness of the product.

The formulation philosophy of Arval products excludes the use of nanomaterials.

Palm oil is an ingredient used in the production of some cosmetic ingredients. Arval tries to have all suppliers associated with the RSPO, a certification body for the sustainable cultivation of palm oil. In addition to this approach, Arval follows the differentiation criterion that involves finding a balance in the use of different oils to reduce the use of palm oil and therefore the environmental impact associated with it.

Arval products, except for specific sunscreens and products on which the protection factor "SPF" is indicated, do not contain sun filters.

The formulation philosophy of Arval products is strongly linked to the use of raw materials of natural origin. A high percentage of ingredients of natural origin distinguishes each product.

Arval's philosophy is strongly characterised by the use of raw materials of natural origin. Each product is characterised by a high percentage of ingredients of natural origin.

The formulation philosophy of Arval products excludes the use of ingredients of animal origin. Arval products are therefore suitable for vegans.

Cosmetic products do not have an expiry date. The law establishes that only in the case in which the minimum duration date of the cosmetic product is less than 30 months, this must necessarily be reported on the label. This is the date on which the product, appropriately stored, continues to fulfil its initial function and remain safe. This period must be indicated with the wording "Best before ..." followed by the month and year. If necessary, the label also specifies the conditions to be respected to guarantee it. The indication of the minimum durability date is not mandatory for cosmetic products that last more than 30 months because they have been tested to maintain their characteristics unchanged for a longer period if properly stored.

The PAO indicates the "Period After Opening" and indicates the recommended period of use, once the package has been opened. After this period, the product may lose its effectiveness and the preservative coverage may be reduced.

Arval products are cosmetic formulations to be applied to intact and healthy skin. They are formulated according to legal indications, with certified ingredients, safe for the consumer. However, it is not possible to develop lines suitable for every skin allergy. Those who suffer from them are advised to carefully read the list of ingredients on the back and perform a patch test before use.

Arval products are formulated in line with current cosmetic regulations. However, during pregnancy or breastfeeding, strong changes occur in every woman's body that it is important not to underestimate. Therefore, before using Arval products during pregnancy or breastfeeding, it is advisable to seek advice from your gynecologist or family doctor.

Arval products are formulated following current regulations together with the brand's own formulation rigor. Used according to the instructions on the packaging, they can be considered safe.

The list of ingredients of each Arval product is printed on the back of each box or product. It can also be found on the website, in the "Ingredients" section of the page dedicated to the product.

Each product, depending on the formulation, has its own pH range. It is not possible to identify a single pH for all products.

It is recommended to use Arval products on children from 3 years of age, paying attention to the type of product.

For specific problems, it is advisable to consult a specialist.

Arval products should be stored avoiding significant temperature changes and limiting exposure to direct light for long periods.

The company's approach aims at responsible development, with sustainable policies that include the reduction of packaging, the use of recycled and recyclable materials, the optimization of production processes to minimize environmental impact.

Arval products are not tested on animals, in compliance with European regulations.

Product samples are not sent upon request; free samples are distributed only within the centers based on treatments and availability.

Arval does not publish catalogs. You can stay up to date on news and products directly on the sites, where images and detailed descriptions of the characteristics and methods of use are shown. At the centers you can request more information on specific products and treatments.